Coronavirus - we help as quickly as we can!
Travel insurance covers cancellations and return trips in line with the authorities' travel advice. All customers will receive the help they are entitled to. However, due to the huge upturn we now have, it will unfortunately take several weeks for you to get an answer from us. However, we continually staff up and work on high gear to help everyone as quickly as possible!
Thanks for understanding and help in a difficult time. Immediate help will always be open and prioritized, just like before. We remind you that the airlines and travel companies must be contacted first - whether it is general questions or cancellation of travel.
Use our website instead of calling. We have posted good information on the links below, and here you can also report the case online.